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FAQs

Here are some frequently asked questions.

What payment methods do you accept?

We accept multiple payment options including M-Pesa, debit/credit cards, and other secure online payment methods.

Can I return or exchange a product?

Yes, we have a return policy that allows you to return or exchange products within a specified period if they are defective or not as described.

How long does delivery take?

Orders are processed within 24 hours. Delivery typically takes 1–3 business days for major towns and slightly longer for remote areas.

How can I track my order?

Once your order is confirmed, you will receive a notification with tracking details so you can monitor your delivery status.

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